Terms and ConditionsCookie PolicyPrivacy Policy

Cookie Policy

1. INTRODUCTION AND SCOPE

This Privacy Statement (the “Statement”) applies to the website www.Paynovate.com (the “Website”), owned, operated and/or used by:

Paynovate
Cantersteen 47
1000 Brussels
BELGIUM

Business Number: 0506.763.929

This document is strictly confidential, neither to be shared in public nor outside your organization

Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com

Cookie Policy

Hereinafter “Paynovate”, “we” or “us”

Paynovate considers the protection of privacy as being of fundamental importance and would like to enable you - as a visitor to its website - to retain full control over what happens to your personal data and privacy and to keep you informed.

All capitalized terms not defined in this Statement shall have the meaning given to them in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the Processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“General Data Protection Regulation” or “GDPR”).

Your Personal Data and your privacy are protected by Paynovate in accordance with Belgian and European regulations on the protection of privacy. Please read this Statement very carefully.

The following describes not only your rights, but also the way in which you can exercise these rights.

By visiting our Website, disclosing your Personal Data, or accepting this Statement, you expressly consent to the way Paynovate collects and Processes your Personal Data as described in this Statement.

2. WHAT ARE COOKIES?

Cookies are small pieces of information in the form of text files, created by a program on the server of the Website, which are then placed on the hard drive of your computer when you visit the Website.

The Website uses cookies to identify you as a user of the Website, to remember your preferred language, for analytical purposes, for social media and to facilitate navigation on the Website for you. By using cookies you do not need to identify yourself repeatedly, e.g. for personalized services (such as filling in your user name or password, selecting a language).

3. WHAT COOKIES DOES PAYNOVATE USE?

Types of cookies on the website

The following types of cookies can be placed when you visit the Website:

Essential cookies are strictly necessary for the functioning of the Website. Technical cookies are placed as soon as you visit the Website. Due to the technical necessity of the essential cookies, only an information obligation applies and you cannot refuse these cookies.

Analytical cookies compile statistics on certain information (e.g. popularity, number of visitors, ...), track browsing behaviour and follow visitors of the Website in order to later respond to their browsing behaviour (e.g. personalized promotional campaigns). Analytical cookies will only be placed if you accept these cookies.

Targeting cookies can be used to make advertisements more relevant to your interests.

Advertising cookies are used for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times that an ad is shown to a user, muting ads that you have chosen to stop seeing and measuring the effectiveness of ads.

More specifically, Paynovate uses the following cookies:

ESSENTIAL COOKIES

Name:

  • _hs_opt_out
  • _hs_do_not_track
  • _hs_initial_opt_in
  • _hs_cookie_cat_pref
  • _hs_ab_test
  • <id>_key
  • hs-messages-is-open
  • hs-messages-hide-welcome-message

Information collected by the cookie:

  • _hs_opt_out: information of behaviour, IP address, language, type of browser, unique user ID, etc.
  • _hs_do_not_track: information of behaviour, IP address, language, type of browser, unique user ID, etc.
  • _hs_initial_opt_in: information of behaviour, IP address, language, type of browser, unique user ID, etc.
  • _hs_cookie_cat_pref: data concerning the consented categories
  • _hs_ab_test: the id of the A/B test page and the id of the variation that was chosen for the visitor
  • <id>_key: contains an encrypted version of the password
  • hs-messages-is-open: information of behaviour, IP address, language, type of browser, unique user ID, etc.
  • hs-messages-hide-welcome-message: information of behaviour, IP address, language, type of browser, unique user ID, etc.

Purpose:

  • _hs_opt_out: remember not to ask for cookie acceptance again
  • _hs_do_not_track: prevent tracking code from sending information to HubSpot
  • _hs_initial_opt_in: prevent banner from always displaying
  • _hs_cookie_cat_pref: record consented categories
  • _hs_ab_test: serve consistent A/B test version
  • <id>_key: avoid repeated login for protected pages
  • hs-messages-is-open: save chat widget state
  • hs-messages-hide-welcome-message: prevent welcome message from reappearing

Lawfulness of Processing:
Legitimate interest

Retention period:

  • _hs_opt_out: 13 months
  • _hs_do_not_track: 13 months
  • _hs_initial_opt_in: 7 days
  • _hs_cookie_cat_pref: 13 months
  • _hs_ab_test: session duration
  • <id>_key: 14 days
  • hs-messages-is-open: 30 minutes
  • hs-messages-hide-welcome-message: 24 hours

ANALYTICAL COOKIES

Name:

  • _ga
  • _gid
  • _gat (or dc_gtm)
  • _hstc
  • _hssc
  • _hssrc

Information collected:

  • Behaviour, IP address, browser, user ID
  • Session and domain data

Purpose:

  • _ga / _gid: distinguish users and analyze traffic
  • _gat: throttle requests
  • _hstc: track visitors
  • _hssc: track sessions
  • _hssrc: detect session restart

Lawfulness:
Consent

Retention period:

  • _ga: 2 years
  • _gid: 24 hours
  • _gat: 1 minute
  • _hstc: 13 months
  • _hssc: 30 minutes
  • _hssrc: session

TARGETING COOKIES

Name:

  • _fbp
  • fr

Information collected:

  • User ID
  • Behaviour

Purpose:
Tailored advertising

Lawfulness:
Consent

Retention period:

  • _fbp: 3 months
  • fr: 3 months

ADVERTISING COOKIES

Name:

  • _gads
  • gac
  • gcl

Information collected:

  • Behaviour
  • IP address
  • Browser
  • User ID

Purpose:

  • _gads: enable Google ads
  • gac: measure campaign activity
  • gcl: track clicks and conversions

Lawfulness:
Consent

Retention period:

  • _gads: 13 months
  • gac: 90 days
  • gcl: 90 days

4. COOKIE MANAGEMENT

You can manage the use of cookies yourself. You may refuse certain cookies or accept only a limited number.

Please note that certain features of the Website are only available if cookies are accepted.

By changing your browser settings, you can:

  • be notified when cookies are sent
  • prevent cookies from being stored

However, Paynovate cannot guarantee full functionality if cookies are disabled.

Browser guides:

We Process the personal data collected through cookies. See the Privacy Policy for details and your rights.

Third-party cookies are governed by their respective providers.

This document is strictly confidential, neither to be shared in public nor outside your organization

Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com

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